Atmosphere and ambiance
While many guests enjoy the regal nature of the Casinos, MSC could further work to improve on the nature of its atmosphere. Adding features like a more active craps table could improve the overall experience for the players. Thrill and engagement is key when it comes to using a casino, and better ambiance could ensure just that.
A range of different games combined together with professional staff easily guarantees a good experience. With a few small improvements aimed at increasing the energy of the casinos, MSC would have a better chance at appealing to its guests and providing them with a more entertaining experience.
MSC fleet
Game variety and availability
Slots: Video slots featuring themes like dragons, pandas, and coins are but a few selections one can be able to come across, ranging from the 3 reel classic types, there is plenty to go around, and players love them due to their bountiful structures.
Table Games: One of the biggest highlights for most passengers are the table games, from Blackjack to Roulette to Three Card Poker, while these may be a hit, the games such as Craps and certain features of Three Card Poker tend to have wider room for development.
Video games: A potential disappointment to the more casual poker fans looking for more variety is the limited selection of video poker games.
MSC vs. other cruise lines
In comparison to other cruise lines, MSC Cruises casino operators are more generous with their reward points, especially at the tables. That might be one of the reasons why many cruise line players prefer other cruise lines to MSC. Also, MSC casino hosts really pay attention to guests regularly so they can be sure they are having a good time there. Some of the lines may charge a room service fee for charging to the room, but MSC does not charge fees at all for the tables and the slots which is better for the players. In addition, this means that guests of MSC cruises would never be a victim of any transparent Comp system. Many guests are accustomed to comp systems that never reveal the point thresholds needed to obtain certain rewards, but in the case of MSC cruises everything is laid out in a flat and easy to digest manner.
When MSC casinos are mentioned, many guests come out with interesting stories. A large number of them were able to obtain discounts for their next cruise, precious upgrades, and complimentary cruises with decent rewards. Additionally, the casino staff’s level of expertise was often emphasized as well as their friendliness which was an added benefit to everything else the guests were able to experience while onboard the cruise.
MSC casino reward program
MSC Signature Player Rewards programs provides a wide range of cruise vacation options as well as free play by introducing a feature known as UChoose. The free cruise vacations are awarded based on the members’ activities, and so is the free play.
In this rewards’ tier, players are awarded for playing with slot machines and for participating in table games. From the accumulated dream points, players are then able to get a wide range of enticing prizes, which include free voyage cruises and discounts on future cruises.
In order to be able to book a free cruise the amount of dream point you have should be at least 5000. Holding to that amount grants you a USA cruise of 2-5 nights or an Africa cruise lasting up to 5 nights.
Methods of earning Dream Points
Slot Machines/Video Poker: For every 3 US dollars put in, players earn 1 Dream Point.
Table Games: The tracking system for the accrued points is done by the cruise staff on board and needs to be checked with them by the players.
Rewards tiers and benefits
Free Cruise Certificates (FCC)
As cruises have different point coverage depending on the distance and the time the users wish to spend on the cruise, enjoy a highly sought after vacation across the globe:
Anywhere up to 10 Nights:
10,000 Points: Bella Experience Interior Stateroom
15,000 Points: Bella Experience Ocean View Stateroom
20,000 Points: Bella Experience Balcony Stateroom
30,000 Points: Aurea Experience Suite Stateroom + Casino Drink Package
45,000 Points: MSC Yacht Club Deluxe Suite
USA Sailings (6-8 Nights):
8,000 Points: Bella Experience Interior Stateroom
10,000 Points: Bella Experience Ocean View Stateroom
15,000 Points: Bella Experience Balcony Stateroom
25,000 Points: Aurea Experience Suite Stateroom + Casino Drink Package
34,000 Points: MSC Yacht Club Deluxe Suite
USA Sailings (2-5 Nights):
5,000 Points: Bella Experience Interior Stateroom
8,000 Points: Bella Experience Ocean View Stateroom
10,000 Points: Bella Experience Balcony Stateroom
20,000 Points: Aurea Experience Suite Stateroom + Casino Drink Package
30,000 Points: MSC Yacht Club Deluxe Suite
Mediterranean (7 Nights):
8,000 Points: Bella Experience Interior Stateroom
Brazil (7 Nights):
8,000 Points: Bella Experience Interior Stateroom
Africa (5 Nights):
5,000 Points: Bella Experience Interior Stateroom
Free play rewards
After selecting a free cruise certificate, players earn $50 in Free Play for every additional 1,000 Dream Points accumulated until they reach the next stateroom category, resetting the Free Play count.
An example of this is if you book an interior statetroom with 8000 points and you have 9000 points total, you will be given $50 free play.
Casino drink package
Guests eligible for the Suite Aurea Stateroom receive a Casino Drink Package in addition to any Free Play rewards earned.
Upgrading your "You Choose" certificate
Players can upgrade their certificates to higher stateroom categories. Here are some prices for 7-10 days sailings:
Inside to Oceanview: $425
Inside to Balcony: $1,250
Inside to Yacht Club: $3,350
Oceanview to Balcony: $850
Oceanview to Yacht Club: $3,000
Balcony to Yacht Club: $2,200
Balcony Aurea Suite to Yacht Club: $1,400
Extra Person: $500
Does MSC have tournaments?
MSC does not hold tournaments as often as other cruises like Royal Caribbean for example. There has been instances of slot tournaments happening at certain MSC cruises.
Age limit in the casino
MSC has a higher age limit for their casinos than most cruise lines. They requires gamblers in the casino to be at least 21 or older.